Legal
Privacy Policy
Plain language: what we collect when you contact us, what we do with it, and what we don't do with it.
For service availability, please have your 5-digit ZIP code ready.
Last updated: September 21, 2026
Who this policy covers
This policy applies to Furnace Replacement Fort Wayne IN, 110 E Wayne St, 13th Floor, Fort Wayne, IN 46802, phone 260-277-3282, and to this website.
Information we collect
- Information you give us: your name, phone number, ZIP code, optional email address, the details you enter about your furnace or home, and anything you tell us on the phone.
- Basic technical information: standard web information such as browser type, device type and pages visited, which is common to essentially all websites.
- Information the calculators collect: the answers you select in the cost calculator and repair-or-replace tool run in your browser to produce your result.
How we use it
- To respond to your request and schedule or discuss residential furnace replacement.
- To prepare a quote and confirm service availability for your ZIP code.
- To keep records of work discussed or performed.
- To improve the information on this website.
What we don't do
- We don't sell your personal information.
- We don't publish your name, address or comments as a testimonial or review.
- We don't send marketing messages you didn't ask for.
Sharing
We may share information where it is necessary to do the work or required by law — for example with a technician assigned to your home, with a permitting authority where a permit application requires it, or in response to a lawful request. Service providers that help operate this website may process technical information on our behalf.
Cookies and analytics
This site may use cookies or similar technologies for basic functionality and to understand how pages are used. Most browsers let you block or delete cookies in their settings. Blocking them may affect how some parts of the site behave.
Third-party content
Pages on this site embed a Google Maps frame showing our service location. Loading that content involves Google, and Google's own privacy practices apply to it.
Phone calls and text messages
When you call the number on this site, standard carrier information such as your phone number is available to us. If you ask us to text you, message and data rates from your carrier may apply. You can ask us to stop contacting you at any time.
Retention
We keep request and job information for as long as needed to serve you and to meet ordinary business and recordkeeping needs, then dispose of it.
Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by calling 260-277-3282. Some records may need to be retained where the law requires it.
Children
This website is intended for homeowners and is not directed to children. We don't knowingly collect information from children.
Changes to this policy
If we update this policy, we'll revise the date above. Continued use of the site after an update means the revised policy applies.
Contact
Call 260-277-3282 or use the contact page. See also our terms of service.
Questions About Your Information?
24/7 service availability.
For service availability, please have your 5-digit ZIP code ready.
